Actual
Acceptable
0
25
50
75
100
System Availability
(last 30 days)
Last 12 Month
System
Availability %
Network
99.1%
ERP
98.7%
Data Warehouse
96.0%
Web Site
99.1%
Email
98.7%
HR
98.4%
Problem Tracking
95.4%
Actual
Good
Excessive
Critical
0
25
50
75
100
Hardware % of Capacity
CPU
Today
Overall
78%
Storage
Last 12 Months
Today
70%
Network
Last 12 Months
Today
79%
1
2
3
4
5
7
8
9
10
11
1
2
3
4
5
7
8
9
10
11
12
AM
6
12
PM
6
12
0K
50K
100K
150K
200K
Daily mean for last 6 month
Daily mean for last 7 days
Yesterday
Daily Network Traffic
(kilobytes)
Actual
Good
Excessive
Critical
0
50
100
150
Key Non-System Metrics
Year-to-Date
Metric
% of Target
Actual
Expenses YTD
$984.0K
Customer Satisfaction
97/100
Level 1 Problems
88
-20
-10
0
10
20
Major Project Milestones
(by priority)
Project
Milestone
Days Until/Past Due
Due Date
ERP Upgrade
Full system test
10/24/14
Add services data to DW
ETL coding
10/10/14
Upgrade mainframe OS
Prepare plan
10/17/14
Disaster recovery site
Install hardware
10/20/14
Budgeting system
Hire team
10/02/14
Web site face-lift
Move into production
10/22/14
5 Top Projects in the Queue
Project
Status
Approved
Sched.Start
1
Professional service module
Pending available staff
X
10/22/14
2
Upgrade MS Office
Cost-benefit analysis
12/01/14
3
Failover for ERP
Preparing proposal
01/30/15
4
Upgrade data warehouse HW
Evaluating options
X
02/13/15
5
Executive dashboard
Vendor assessment
05/02/15
This sample is based on the dashboard sample in "Information Dashboard Design: Displaying Data for At-a-Glance Monitoring" by Stephen Few
CIO Dashboard
(As of October 15, 2014)
(As of October 15, 2014)
Actual
Acceptable
Actual
Good
Excessive
Critical
Daily mean for last 6 month
Daily mean for last 7 days
Yesterday
12
6
12
6
12
Actual
Good
Excessive
Critical